Subscribe from a marketplace

You can subscribe to Elastic Cloud from a cloud marketplace instead of paying Elastic directly. Marketplace subscriptions offer the following benefits:

• Consolidated billing. Your Elastic Cloud charges appear on your existing cloud provider bill alongside your other services.
• Spend commitment. Your Elastic Cloud usage counts toward your committed spend with your cloud provider. If you subscribe directly to Elastic (with a credit card or an Elastic contract), your Elastic Cloud spend does not count toward any cloud provider commitment.
• Simplified procurement. No need to set up a separate billing relationship with Elastic.

Trial availability and duration can vary depending on the marketplace.

• AWS Marketplace
• Microsoft Marketplace
• GCP Marketplace
• Heroku (Elastic Cloud Hosted only - no organization functionality)

When you subscribe to Elastic Cloud through a marketplace, a relationship is established between your marketplace account and an Elastic Cloud organization.

• One marketplace subscription maps to one Elastic Cloud organization. Billing for all deployments and projects within that organization flows through the linked marketplace subscription. The specifics vary by marketplace:
  • AWS: One subscription for each AWS billing account. Customers with multiple AWS accounts (for example, production and development) can have separate subscriptions, each linked to its own Elastic Cloud organization.
  • GCP: One Elastic Cloud organization for each GCP billing account.
  • Azure: Organization creation is tied to Elastic resource creation in the Azure portal, so customers who create multiple resources can accumulate multiple organizations.
• Each organization can only be linked to a single billing source: either a marketplace subscription or direct credit card billing.
• A single Elastic Cloud account can belong to multiple organizations. When you subscribe through a marketplace, you can either create a new organization or link the subscription to an existing one. If your account is organization owner for multiple organizations, you choose which organization to associate with the marketplace subscription.
• Your Elastic Cloud account uses a single email address across all your organizations. If you already have an Elastic Cloud account, you can sign in with your existing credentials during the marketplace sign-up process. If you don't have an account, one is created using your marketplace email.

If you already have an Elastic Cloud trial and want to start paying through a marketplace, you can upgrade your trial to a marketplace subscription without losing your existing deployments, projects, or data.

Because a single Elastic Cloud account can belong to multiple organizations, and each organization can be linked to a different marketplace, you can subscribe to multiple marketplaces to support a multi-cloud strategy. For example, you might have:

• An AWS Marketplace subscription for an organization running production workloads on AWS
• A GCP Marketplace subscription for a separate organization running analytics workloads on GCP

Each subscription counts toward the respective cloud provider's spend commitment, letting you maximize the benefits of each marketplace independently.