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Understand "no results found" message

Serverless Observability

Elastic Cloud Serverless projects are autoscaled environments, fully managed by Elastic and available on Elastic Cloud.

Availability

  • Generally available

    This functionality is generally available and ready for production usage.

Stack

The Elastic Stack includes Elastic's core products such as Elasticsearch, Kibana, Logstash, and Beats.

Availability

  • Generally available

    This functionality is generally available and ready for production usage.

Unless stated otherwise on the page, this functionality is available when your Elastic Stack is deployed on Elastic Cloud Hosted, Elastic Cloud Enterprise, Elastic Cloud on Kubernetes, and self-managed environments.

This documentation corresponds to the latest patch available for each minor version. If you're not using the latest patch, check the release notes for changes.

To correctly render visualizations in the Observability UI, all metrics used by the UI must be present in the collected data. For a description of these metrics, refer to Metrics reference.

There are several reasons why metrics might be missing from the collected data:

The visualization requires a metric that’s not relevant to your monitored hosts

For example, if you’re only observing Windows hosts, the load metric is not collected because load is not a Windows concept. In this situation, you can ignore the "no results found" message.

You may not be collecting all the required metrics

This could be for any of these reasons:

  • The integration that collects the missing metrics is not installed. For example, to collect metrics from your host system, you can use the System integration. To fix the problem, install the integration and configure it to send the missing metrics.

    Tip

    Follow one of our quickstarts under Observability → Add data to make sure the correct integrations are installed and all required metrics are collected.

  • You are not using the Elastic Distribution of the OpenTelemetry Collector, which automatically maps data to the Elastic Common Schema (ECS) fields expected by the visualization.

    Tip

    Follow our OpenTelemetry quickstart under Observability → Add data to make sure OpenTelemetry data is correctly mapped to ECS-compliant fields.

  • You have explicitly chosen not to send these metrics. You may choose to limit the metrics sent to Elastic to save on space and improve cluster performance. For example, the System integration has options to choose which metrics you want to send. You can edit the integration policy to begin collecting the missing metrics. For example:

    Screenshot showing system cpu and diskio metrics selected for collection
    Screenshot showing system cpu and diskio metrics selected for collection